Returns

Thank you for shopping at Toned by BaggedEm!
If you’re not happy with your purchase, please know that we are more than happy to help you. Please email us at owner@BaggedEm.com with:

Your name

Date of Purchase

Reason for Return

You have 14 business days to return an item from the date that you purchased it.
To be eligible for a return here at Toned By BaggedEm, your mat must be unused, still in its original packaging, and in the same condition as when you purchased it.
We require proof of purchase to be eligible for a return.

Refunds
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item. This should take 2-3 days after we have received it.
Once we approve your refund, we will process it back to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days.

Shipping
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.

If you have any further question regarding your refund, please, don’t hesitate to contact us to find out more.